Smack Bang Loyalty Program
Earn 1 point for every $1 spent in store and online! Every point goes towards unlocking discounts and rewards for future purchases. You can use your points to claim your reward, or save your points for a bigger reward later on.
If you’ve placed an online order with us, congratulations! You've been automatically entered into our loyalty program. You'll get an email from us each time points are added to your account, and again when you've gained enough points to claim a reward.
You can even get points just for completing your customer profile, sharing us on Facebook, and for referring friends to sign up! These rewards may change from time to time so be sure to check your account regularly to stay up to date.
- 100 points = 5% off (available in store and online)
- 100 points = Free Shipping (New Zealand online orders only)
- 300 points = 10% off (available in store and online)
- 500 points = 20% off (available in store and online)
You can view your points, sign up, update your notification settings or opt-out of our loyalty program by clicking on the 'loyalty' button on the bottom right of the screen, following the links in your points email, or by clicking here. You can also check your rewards via our Facebook page (tip: use the same email address you used when you placed your online order or signed up with in store).
iPhone users can add their Loyalty Card to their Apple Wallet app to track their points and store coupon codes.
Using Your Rewards
- You are automatically signed up to our loyalty program when you complete a purchase online. You will receive an email informing you that you have just earned points, and another if you have earned enough points for a reward. Click through to complete your loyalty account.
- You can view and claim your points, manage your notification and account settings or opt-out by clicking the 'loyalty' button on the bottom right of this screen.
- Press 'claim' on the reward you wish to use and use the code it produces in the Discount Code box on the payment page when you checkout. Your offer is available to be redeemed for 30 days once claimed.
- To ensure your purchases are logged against your account make sure you give us your name at the counter before your purchase is completed. You can also create an account in store.
- To claim your reward simply give us your name at the counter in store and we'll check your account to see which rewards are available to claim. Your offer is available to be redeemed for 30 days once claimed.
- Shipping costs are not eligible for points.
- Not available in conjunction with any other offer.
- Discounts and rewards can be used against any of our products except gift cards. With the exception of Free Shipping rewards, discounts cannot be applied to shipping costs.
- We've done our best to update your profiles with purchases you've already made online, and any points gained with our previous loyalty program in store. If you think we've missed something drop us a line firstname.lastname@example.org
- The required information fields when you create an account can't be modified by us. If you would rather not specify your gender please select 'other'. This information is used for statistical purposes only.